Privacy Policy
Thai Wholesale (ABN 39 486 303 880) respects your privacy and handles your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you shop with us we may collect:
- Your name, email, phone number and delivery address
- Payment details (processed securely by Shopify Payments, PayPal or Stripe — we do not store card numbers)
- Order history and customer service correspondence
- Website analytics data (IP address, browser, pages visited) via cookies
How we use it
- To process and deliver your order
- To provide customer support and respond to enquiries
- To send marketing emails (only if you've subscribed — you can unsubscribe any time)
- To improve our website and product range
- To comply with legal obligations
Who we share it with
We only share your information with:
- Our shipping partners (Australia Post, couriers) — to deliver your order
- Shopify — our e-commerce platform
- Payment processors — to process transactions
- Our email marketing provider (e.g. Klaviyo, Mailchimp) — if you're subscribed
- Australian Government agencies — when required by law
We never sell your information to third parties.
Cookies
Our site uses cookies to remember your cart, log you in, and measure traffic. You can disable cookies in your browser, but some features may stop working.
Your rights
You have the right to access, correct, or request deletion of your personal information. Email thaiwholesaleau@gmail.com and we'll respond within 30 days.
If you have a privacy complaint that we can't resolve, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
Thai Wholesale
8a/93 Wells Rd, Chelsea Heights VIC 3196
thaiwholesaleau@gmail.com
Last updated: April 2026